Sales & delivery terms for THÜRMER TOOLS
These general terms and conditions shall apply to all offers, order confirmations and deliveries unless otherwise specifically agreed in writing. The Buyer’s specification of special purchase terms in orders shall not be considered a variation from these terms and conditions unless Thürmer Tools has accepted such special terms in writing.
Danske Vaerktoej ApS is the Buyer’s contracting party for all transactions. Thürmer Tools is an official registred company name registrered to Danske Vaerktoej ApS.
Danske Vaerktoej ApS
Sophienlund Alle 5
DK-3250 Gilleleje
CVR: 3326 6626
1. Offers and Orders
Any offer from THÜRMER TOOLS is valid for 8 days unless otherwise is agreed. All items are offered subject unsold. Any changes to these general terms are not valid unless accepted by THÜRMER TOOLS in writing.
A final contract for sale between the Buyer and THÜRMER TOOLS is not valid until THÜRMER TOOLS has sent a written order confirmation to the Buyer – only this is binding.
All prices on the website are exclusive VAT.
THÜRMER TOOLS reserves the right, without any notice, to adjust prices in price lists and offers, unless otherwise agreed.
INCOTERMS apply on all foreign shipment.
Special produced tools has special delivery terms, that has to be accepted when ordering the tools. Special orders are offered in DKK without VAT and delivery costs. When accepting a specialproduced tool, the order is final and cannot be cancelled. There is no return right on the tool.
2. Delivery
Items ordered Monday – Friday before 14:00 pm, will be shipped the same day (Danish time). Orders made after the specific time or in weekends or public holidays will be shipped at the first working day.
The specified delivery time is only approximate unless otherwise agreed and confirmed in writing. If a certain delivery time has been confirmed, THÛRMER TOOLS has the rights to extend the delivery time regarding events mentioned in No. 6 DELAY
THÜRMER TOOLS shall bear the risk until the items are handed over to the carrier.
INCOTERMS APPLY to all international sales.
3. Freight
Freight price is DKK 80,- ex. VAT. The freight price can vary depending on the agreement with the customer, the size of the order or the actual articles in the order. Orders and direct shipments for costumers customer is DKK 97,- ex. VAT.
4. Payment
Invoice with due date will be send. If not paid before due date THÜRMER TOOLS may charge default interest rate of 2% per month if the invoice.
Special orders will require payment up front.
THÜRMER TOOLS reserves the right to the sold items, until payment is received in full by THÜRMER TOOLS for the full purchase price including additional expenses incurred
5. Return of Items
Standard Items: Standard Items can only be returned within 8 days with prior separate agreements with THÜRMER TOOLS. A refund will be made equal to the stated amount on the original invoice minus 25 %.
Special produced tools: Goods that are custom manufactured / special produced form specifications of a customer cannot be returned.
Sales to private customers can be returned within 14 days.
The buyer is responsible for expenses and risks of return delivery to THÜRMER TOOLS .
All returns require that the items are returned unopened in their original packaging, and in their original condition.
6. Delays
If delay occurs due to force majeure, such as war, civil war, riots, governmental intervention, import and export restrictions, acts of God, including but not limited to earthquakes, storm surges, large scale floods, waterspouts, volcanic eruptions, and trade disputes, strikes, fire or similar situations which neither should nor could have been predicted by the parties at the time of the entering into of the contract or attached agreements, the delivery time will be extended according to mutual agreement.
7. Reserve the right
THÜRMER TOOLS reserve the right to cancel any order, if event of a discontinue of items, out of stock, price changes, price errors and typing errors. THÜRMER TOOLS reserve the right to cancel orders that cannot be carried out due to conditions mentioned in article 6 Delays.
8. Implied Warranty
Upon delivery the buyer should make an inspection of the items. If the items have any defects, the buyer should, without delay, give notice to THÜRMER TOOLS – customer service +45 70 27 57 27 or info@thurmer.com
9. Product Liability
THÜRMER TOOLS are liable to the common rules of Danish law on product liability. However, the liability will reduced to coverage of our public liability insurance of products. To the extent where nothing else follows in lines of invariable rules of law, we are not liable for loss of profits and working deficits or other indirect losses.
10. Retention
We reserve the right to the sold items, until the full payment is received by THÜRMER TOOLS for the full purchase price including additional expenses incurred. If the item is sold, with the intention of reshaping or any kind of processing, the sold product is covered by the retention of ownership, until the reshaping or processing has taken place.
11. IP Rights
Photos, graphics or illustrations on the website are at the rights of THÜRMER TOOLS. They are not allow to be copied without THÜRMER TOOLS agreed in writing.
12. Privacy Policy
The privacy policy applies to the collection and processing of personal data collected by THÜRMER TOOLS.
THÜRMER TOOLS collect only basic information, that is: company name, name, address, email address, telephone number. This basic information will be used together with the registrered interaction with THÜRMER TOOLS e.g. the registrered buying information.
All information are kept as long as there is an ongoing working relation with the registrered. If the registrered has been passiv i 5 years, all information will automatically be deleted.
At any given time the registered can get insight in the registred data, e.g. company name, name, address, e-mail address, phone number and buying history. Contact THÜRMER TOOLS to disclose the personal data in a machine readable format.
At any time the registered is entitled to have all information deleted, as well as recall any consent given with respect to use personal data. THÜRMER TOOLS do not send out news letters and do not use cookies.
13. Law and Venue
Any dispute between the parties regarding the interpretation and extent of these terms and conditions of sale and delivery, shall be settled at the Court in Denmark and Danish law shall apply.